This Privacy Policy outlines how Star Tours & Travels ("we," "us," or "our") collects, utilizes, and safeguards your personal information when you engage with our website (the "Website") or our taxi services.
Information We Collect
We gather various types of information to enhance our services for you:
Personal Information
When you reserve a taxi through our website or app, we collect the following personal details:
- Pickup location
- Drop-off location
- Date and time of pickup
- Name
- Mobile number
- Email address (optional)
We utilize this information to provide you with the requested taxi service, confirm your booking, and contact you in case of any modifications or issues.
How We Use Your Information
We employ your personal information for the following purposes:
- Service Provision and Improvement: To deliver and refine our taxi services.
- Booking Processing: To handle your taxi reservations efficiently.
- Communication: To send essential booking-related information, such as confirmations and updates.
- Customer Support: To contact you regarding any changes or issues with your booking.
- Promotional Activities: To send you promotional communications (with your consent).
Disclosure of Your Information
We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors and background check companies. We will only disclose your personal information to these third-party service providers who require the information to perform their services.
We may also disclose your personal information if we are legally obligated to do so or if we believe in good faith that such disclosure is necessary to comply with a court order, subpoena, or other legal process.
Your Rights
You have the right to:
- Access your personal information.
- Update or correct your personal information.
- Request the deletion of your personal information.
- Opt-out of receiving promotional communications.
Security
We implement reasonable measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, please remember that no internet transmission or electronic storage method is entirely secure.
Changes to This Privacy Policy
We may update our Privacy Policy periodically. We will notify you of any changes by posting the revised Privacy Policy on our Website.
Contact Us
If you have any inquiries regarding this Privacy Policy, please contact us at contact page.